Under the leadership of Patient Financial Services (PFS) management, the Account Specialist II is responsible for accounts receivable through claim follow up, cash collection, and denial management for services rendered by Cook Childrens Medical Center (CCMC). This positon requires extensive knowledge of Federal, State, and payor regulations, reimbursement methodologies,

About FinThrive FinThrive is advancing the healthcare economy. We rethink revenue management to pave the way for a healthcare system that ensures every transaction and patient experience is addressed holistically. We're making breakthroughs in technology developing award winning revenue management solutions that adapt with healthcare professionals, freeing providers and p

About FinThrive FinThrive is advancing the healthcare economy. We rethink revenue management to pave the way for a healthcare system that ensures every transaction and patient experience is addressed holistically. We're making breakthroughs in technology developing award winning revenue management solutions that adapt with healthcare professionals, freeing providers and p

Provide incoming call coverage when needed to assist customers with various online retail deposit products such online savings accounts and certificate of deposits Application review and processing Complaint monitoring and correspondence Money movement transactions Access multiple electronic systems and document steps taken to efficiently service the customer Participate

Utilize judgment in scheduling collection and follow ups on delinquent accounts. Must maintain detailed, neat, and accurate credit files. Respond to all customer inquiries both verbal and written. Investigate and resolve payment discrepancies and disputed billings. Apply payments to customer accounts. Review credit worthiness of existing customers and obtain credit inform

The Senior Mortgage Loan Officer is accountable for originating residential mortgage loans, pre qualifying the creditworthiness and the ability of customers to repay loans, servicing these loans to meet or exceed the Bank's credit quality, profitability and growth and service objectives. The individual is responsible for referring customers to the appropriate banker for t

Provide assistance and support to escalated customers seeking resolution Act as a primary point of contact to seek out customer centric solutions with Peers and business Partners Participate in projects and/or process improvements to drive operational excellence Utilize analytical and problem solving skills to solution customer facing issues independently or as part of a