Ability to work on sensitive subject matter with the highest level of discretion. Review and approve or deny PTO requests as well as track PTO. Responsible for updating the IEX schedules for all PTO including unscheduled absences (Phone Team only) Assist direct Manager/Supervisor in yearly annual reviews. Balance customer assignments within the team to ensure service leve

We are looking for talented, hardworking, and detail oriented individuals for our Financial Center Service Associate position. At Independent Financial, you will have an opportunity to make a difference in the community by helping our clients and providing quality service. If you want to become a part of a growing company and collaborative culture, we would love to talk t

McKesson is an impact driven, Fortune 7 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well being of you and those we serve we care. What you do at McKesson matters. We foster a culture where you can g

Work along side our Customer Experience team to assist with the coordination between Sales, Systems Integration, centralized support, and product group. Troubleshoot system failures that may be a result of hardware failure, network or software configuration issues. Diagnose technical issues and determining proper solutions. Provide high level training for administrators e

Include Answers internal calls, external calls, and work calls from the message center and respond to customer request within established timelines in order to maintain service level expectations in regards to call handling time and calls per hour Responsible for assuring all regulatory requirements are met concerning customer interaction by explaining policies and procedu

The Customer Service Representative will support the operational business needs by communicating with and addressing all customer needs and inquiries as well as partnering with field employees and management and completing all applicable administrative duties. Essential Duties/Responsibilities Answers phones, schedules customers and assists customers with any/all inquirie

Ensure quality customer service for internal and external customers with focus on needs identification, problem solving and partnering with billing and eligibility specialists. Monitor delegated customer service issues to ensure timely and accurate resolution. Use appropriate communication techniques when responding to customers, particularly in stressful situations. Plac

Provides administrative assistance and facilitation in the distribution of a range of group and individual standardized testing, both automated and manual, administered through a centralized testing center. Required Knowledge, Skills and Abilities Knowledge of policies and procedures, applicable local, state and federal laws and regulations related to testing and placemen

Responsible for supervising the scale house operational support and financial reporting activities of the Landfill department; , purchasing and other revenue generating operations. Providing direction and support of scale house staff; directing and coordinating monthly customer billing, processing of accounts payable, and financial reporting. Provides administrative suppo

Job Location Dallas Main Office Dallas, TX   Job Category 0700 Logisticians Description The customer supply chain analyst/demand planner is part of the customer relations team. We are an extremely close knit team who prioritizes customer service and focuses on being the liaison to our customers. The team also manages all facets of inventory, ensuring product is in the

Ensure delivery of exceptional customer service via telephone or through email by taking ownership of each customer inquiry, question or concern to resolution Make appropriate decisions on behalf of the customer quickly and effectively. Provide information and knowledgeable assistance efficiently and professionally. Ability to effectively prioritize work to ensure efficie

The Sales Support Associate role is an integral part of the store's overall success and efficiency; demanding direct attention to our brand commitment when servicing our customers. Leaving a lasting impression on our customers through friendly, efficient interactions at our cash wrap and a well maintained sales floor. Accurate and effective work, supporting the flow of pr

Supervises, analyzes, authorizes and directs the work activities for assigned employees Analyzes team performance results by reviewing productivity and quality of work performed by assigned unit Supervises and plans monthly team meetings Meets with individual staff members regularly to assess and align performance goals to ensure staff members are on schedule in attaining

Assist Account Coordinators and Territory Sales Managers with order entry, by serving as a backup to when workload dictates. Open order reports, maintain up to date filing, investigate short pay invoices and responding to customer phone inquiries. Issuing credit and/or debit memo requests as necessary to correct customer invoices. Providing backup documentation and ensuri

Include Work effectively and efficiently with customers who have varying degrees of product and technical proficiency Provides customer support to customers mainly through written correspondence and phone, when necessary Handles and resolves customer inquiries/concerns Respond to all customers within assigned service levels and take ownership of resolving customer issues C