Provides Tier 1 2 service to all users in our Corporate office location, as well as all Branch locations for all divisions Responds promptly and within determined SLA to requests assigned via ITSM work order, email request, chat/text, phone calls, voicemail and other forms of communication Ensures all Service Desk Requests are documented and tracked via Work Orders per es

The duties and responsibilities of this position include, but are not limited to o Monitoring the efficiency and function of the automated systems and ASRS o Maintaining the flow of product form the ASRS to departments downstream o Analyzing system and statistical patterns and recognizing ways for optimization o Supporting picking operations throughout the distribution ce

Lead the management and monitoring of highly available replicated cloud systems. Oversee 24/7 Network Operations Center (NOC) operations, maintaining a minimum 99.9% annual uptime. Define golden signals for all services in our core SaaS application. Manage NOC engineer teams, including scheduling and responsibilities. Design PagerDuty escalation policies across various te

Works on small to midsized projects/ programs on technology standardization, business process management and conversions to BFS' IT platforms. Manages parts or modules of complex projects, may lead small to mid sized projects from start to finish. Develops project plans, ensures management and execution of steps/ activities and deliverables, supports senior team members w

This job has no supervisory responsibilities. MINIMUM REQUIREMENTS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Bachelor's degree from an accredited college/university. 2+ years relevant work experience. Or an eq

Reporting to the Senior Director of People Technology, the Manager of People Technology oversees the fulfillment of expanding and enhancing HCM functionality aligned to broader HR and organizational goals. The manager coordinates activities across multiple projects via development and management of program strategy and implementation, project delegation, work prioritizati

Requirement Gathering Develops understanding of the end to end processes within SAP Order to Cash specifically within Project Systems as well as the breadth of technologies/ applications to drive efficient processes. Regularly acts as a liaison between business stakeholders, internal development teams and third parties (vendors/ contractors) to ensure successful implement

The Principal Engineer will be responsible for designing and executing the data architecture, data modeling, data integrations and supporting the products on the Enterprise Data platform. This role will establish the standards for data modelling, engineering and integrations to build data solutions that capture, explore, transform, and utilize data to support business ins

Leads small group of Data Engineers, follows defined operating model and framework to guide team's processes. Defines scope for project and program opportunities and creates project plans, including resource needs and timelines. Accountable for delivery and execution of defined deliverables. Partners with senior team members on day to day operations including staffing and

OverviewMicrosoft's Cloud Operations and Innovation (CO+I) is the engine that powers our cloud services. By blending modern analytics capabilities with business strategy, you will help influence the core infrastructure and foundational technologies for Microsoft's online services including Azure, Bing, Office 365, OneDrive, and XBox. Our infrastructure is comprised of a la

OverviewThe Microsoft Customer Solutions Architect is responsible for understanding our clients' goals and challenges and providing technical solutions via a consultative approach. This is done by engaging with our most strategic tier of publisher clients as well as working closely with Monetize products in all stages of development. There is a large focus on Forecasting,

OverviewThe Financial Platforms Cloud Engineering team's mission is to empower our partners to build resilient and highly scalable solutions by solving key cross cutting problems across the organization leveraging Azure technologies. We boldly pursue innovative solutions that power transformational advances for our customers and partners while establishing a world class en

OverviewWith a vision to "Build and sell intelligent cloud and intelligent edge solutions with partners, empowering people and organizations to achieve more," Global Partner Solutions (GPS) is responsible for driving revenue outcomes with partners through innovative solutions at scale! The Partner Go To Market (GTM), Programs, & Operations team within GPS brings together t

OverviewAzure Networking builds, operates and manages Microsoft's global network which is one of the largest private networks on the globe. Azure Software Defined Networking (SDN) stack is at the heart and center of this global network, building software to enable new scenarios, handle the ever growing scale and manage the multitude of new challenges that is common in a ra

The Destiny Solution Consultant plays a pivotal role in advising and guiding customers on the optimal implementation and utilization of the Destiny solution, encompassing both Resource Manager and Library Manager solutions. This position acts as a trusted advisor to stakeholders within school districts, providing expert insights and best practices to maximize the value de