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Who are we?
Equinix is the world's digital infrastructure company, operating over 250 data centersacross the globe. Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software speed. Equinix enables organizations to access all the right places, partners and possibilities to scale with agility, speed the launch of digital services, deliver world-class experiences and multiply their value, while supporting their sustainability goals.
Our culture is based on collaboration and the growth and development of our teams. We hirehardworking people who thrive on solvingchallengingproblems and give them opportunities to hone new skills and try new approaches, as we grow our product portfolio with new software and network architecture solutions. We embrace diversity in thought and contribution and are committed to providingan equitable work environment that is foundational to our core values as a company and is vital to our success.
This is not the official application; you must first speak with a representative from Equinix Pathways Military Program. Please note that this program is exclusively for Military Spouse Fellows or Active-duty US military personnel.
Job Summary:
Responsible for monitoring equipment spread across multiple sites and will require the ability to identify, prioritize, and resolve issues as they come up while keeping the relevant stakeholders informed as needed.
Responsibilities
Troubleshooting
* Troubleshoots network problems and outages and provides Level 1 Network support
* Actively works in performing network monitoring and creating solutions that allow proactive network monitoring
* Provides feedback and edit published checklists for L1 triage
Sustaining Operations
* Monitors network devices, software health and network tools health checks
* Monitors the network tools and reports any device or software outages, prioritizing the issues
* Creates and reports tickets for events and incidents
Service Delivery
* Performs Network Service fulfillment for quote to cash transactional tickets for all network and datacenter products (Interconnections, DCIM etc.)
Qualifications
Must meet all eligibility requirements outlined in DOD Instruction 1322.29 and NAVADMIN 222/15. Required
* Official TAD/ TDY Orders to Equinix for the period of the internship Required
* Good time management habits, ability to multi-task, and sustain focus on long tasks.
* 4 or more years of experience in this field but in military service. Ability to communicate thoughts and technical ideas.
* Approved SkillBridge or Military Spouse Fellowship for a minimum of 120 days
The targeted pay range for this position in the following location is / locations are: * San Francisco, CA / Bay Area: $78,000 to $124,000 per year * California (Non-SF/Bay Area), Connecticut, Maryland, New York, New Jersey, Washington state: $72,000 to $114,000 per year * Colorado, Nevada, Rhode Island: $65,000 to $103,000 per year Our pay ranges reflect the minimum and maximum target for new hire pay for the full-time position determined by role, level, and location. Individual pay is based on additional factors including job-related skills, experience, and relevant education and/or training. This position may be offered in other locations. Your recruiter can share more about the specific pay range for your preferred location during the hiring process. The targeted pay range listed reflects the base pay only and does not include bonus, equity, or benefits. Employees are eligible for bonus, and equity may be offered depending on the position. As an employee, you become important to Equinix's success. Details about our company benefits can be found at the following link: USA Benefits eBookEquinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form.
Equinix is an equal opportunity employer. All applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with disability